DiversityInc’s Chris Parker Explains How to Assess Human Capital Metrics

DiversityInc’s Chris Parker, director of research and data analytics, delivered a talk on how companies can measure their human capital metrics to understand whether their strategies are producing the results they are aiming for. He addressed the guests before the unveiling of the 2020 DiversityInc Top 50 Companies for Diversity list.

Diversity and inclusion make organizations more creative and innovative; better at retaining top talent; and better at anticipating and responding to customer needs. Parker said for companies to address whether their D&I strategies are yielding these results, they should examine how well their talent pipelines are working and how they stack up against competitors. All of these questions can be answered by assessing human capital metrics and benchmarking data that DiversityInc provides.

To illustrate his points, Parker used data that companies submitted for this year’s Top 50 competition. He took data from companies that performed in the top and bottom 25% in terms of their overall human capital management (not in terms of the official Top 50 Companies for Diversity list). To measure human capital management, DiversityInc relies on data regarding the racial and gender makeup of all workforce levels and programs within an organization.

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