EY Report Credits Business Success to Authentic Empathy

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In a recent report, EY has credited an organization’s success to the amount of authentic empathy shown in the workplace.

Mutual empathy shown between leaders and employees drives psychological safety and fosters a culture that increases efficiency, creativity, job satisfaction, idea sharing and innovation.

“Recent years taught us that leading with empathy is a soft and powerful trait that helps empower employers and employees to collaborate better, and ultimately create a culture of accountability and transformation,” said Raj Sharma, Consulting Vice Chair of EY Americas.

According to the report, 87% of workers in the U.S. claim empathy leads to better leadership. However, 52% say that they believe corporate attempts at empathy are inauthentic.

Some examples of empathy include child and pet care, flexible schedules and transportation reimbursements, especially when it comes to the implementation of returning to the office.

Read more at ey.com.


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