ADP Named as a Leader on Neat 2021 Assessment by NelsonHall

Originally published at ADP ranked No. 8 on The Fair360, formerly DiversityInc Top 50 Companies for Diversity list in 2021.


Industry analyst firm NelsonHall has positioned ADP as a Leader in its Recruitment Process Outsourcing (RPO) NEAT 2021 assessment, which analyzes the performance of vendors offering RPO and total talent acquisition services. Recognized for helping its clients maximize their talent pipeline, ADP was positioned as an Overall Leader as well as a Leader across all categories including Talent Acquisition Transformation Journey, Innovation in Technology and Tools, Innovation in Services and Geographic Footprint and Scalability.

“We aim to deliver immediate value with flexible service delivery adaptations, for all levels of outsourcing.”

These accomplishments demonstrate ADP’s commitment to supporting clients’ immediate talent needs and designing data-driven solutions to help clients succeed as the world of work changes. “ADP was identified as an overall Leader in the NEAT assessment based on its continuing ability to adapt and add to its range of programs, services and technology, presenting organizations with many options to support their changing/maturing hiring needs,” said Nikki Edwards, Principal Research Analyst with NelsonHall’s HR Technology and Services practice.

“As workers reprioritize their needs and the nature of work changes, employers are faced with the pressure to adapt to new talent demands,” said Tina Tromiczak, Senior Vice President at ADP. “Employers are now recruiting talent remotely in some instances and navigating the need for greater flexibility. We are continually evolving our solutions and the support we provide to ensure clients don’t have to worry about talent. We aim to deliver immediate value with flexible service delivery adaptations, for all levels of outsourcing.”

As the talent landscape continues to change, ADP remains committed to supporting clients in eliminating hiring barriers, helping speed up client hiring processes and assisting in raising talent attraction. Additionally, ADP consults extensively on talent strategy, from advancing diversity, equity and inclusion to driving employee retention, notably facilitating surveys to identify turnover trends, using data models and aggregating information to help determine why employees are leaving.

ADP RPO was also recognized for its AIRS recruitment training program, which features regularly updated curriculum to help recruiters stay up to date on recruitment trends. Additional strengths include ADP DataCloud’s analytics platform with predictive modeling capabilities and ADP Marketplace with its network of HR solutions ready to share data quickly and securely with ADP’s platforms via APIs.

The NelsonHall RPO NEAT analyzes the performance of vendors on their ability to deliver immediate benefit and their ability to meet client future requirements. Vendors are identified in one of four categories: Leaders, High Achievers, Innovators and Major Players. Scoring is based on a combination of factors including analyst assessment and feedback from interviewing vendor clients.

For more information and to preview the NelsonHall 2021 RPO NEAT detailing ADP’s RPO capabilities and performance, please visit here.