TIAA Puts Nonprofit Employees on Track for Over $280 Million in Student Debt Forgiveness

Originally published at TIAA ranked No. 8 on The Fair360, formerly DiversityInc Top 50 Companies for Diversity list in 2022.


Employees at over 100 nonprofit, healthcare and university systems are on track to have a projected $286 million of their student debt forgiven using a debt-management solution offered by TIAA and Savi, a social impact technology startup.

At one TIAA institutional client, the University of Kentucky (UK), employees can expect nearly $17 million in total projected forgiveness, with an average forgiveness of more than $35,000 per eligible employee.

“Studies show that people’s concern about their finances affects their health, their sleep, their relationships and their work,” said Richard Amos, Chief Benefits Officer with the University of Kentucky. “It’s a big burden that we saw as a great opportunity — because it relates to our employees’ financial well-being, which is something we’re highly focused upon here.”

The solution from TIAA and Savi helps participants navigate the often-complex Public Service Loan Forgiveness (PSLF) program, which has historically been challenging for borrowers who have difficulty understanding the rules and managing required paperwork. The tool is designed specifically to identify and flag issues directly related to a borrower’s PSLF eligibility before submitting any application on their behalf. It also educates users about their options and helps them meet critical deadlines. This is particularly important during the current payment suspension when no payments are required, but the months still count toward forgiveness.

“Even as debt payments are paused, student loan debt continues to be a profound source of stress for many borrowers,” said Snezana Zlatar, Head of Advice Solutions at TIAA. “Our solution helps people know that they are on track to eliminate their student loans entirely. Lowering monthly student loan payments through Savi or eliminating the student loan debt altogether means more household income for individuals that can be allocated towards long-term financial goals, such as saving for a secure retirement.”