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Career Advice: Shannon Jones – How to Develop Leadership Skills

In this week’s installment of our Career Advice video series, Linda Bell, Head of Content at Fair360, spoke with Shannon Jones, Director, Equity, Inclusion, Diversity and Wellness at Kaiser Permanente (a Hall of Fame company.) Jones shared how the company’s leadership development program helped her grow in her career.

“The Strategic Leadership Program focused not on just increasing my knowledge around business principles and concepts, but I also engaged in a business simulation project,” she said. “We were given curveballs around different things happening in the industry. We had to quickly pivot and change our strategy. That was a really good real-world experience. I’m continuing to apply those learnings to the work that I do today.”

Jones said collaboration is how she developed into an effective leader.

“It’s a key attribute of inclusive leadership. Personally reflecting on my own work, there’s more meaning, there’s certainly more impact in the work that I do when I’m thought partnering with others. When I’m getting diverse ideas and perspectives and allowing others to engage in the process. We certainly can lose focus on the collaboration because it’s key.”


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Hall of Fame

Kaiser Permanente

Kaiser continues to advance the research on health equity. In 2022, Kaiser Permanente scientists, researchers, and investigators sought to examine the growing impact of health disparities among Black, Indigenous, Latinx, and other underserved communities — and how to address these iniquities. Areas of research included hypertension, cancer, and general screenings.   

Greg A. Adams
Greg A. Adams
Chairman and CEO

For 75 years, Kaiser Permanente’s unwavering mission and foundational values have led us to embrace diversity and pursue equality. Our organization started in the shipyards with women and men, including those of color, working as equal members of industry-leading teams. I’m proud to say that in the 1940s, when hospitals were segregated, our hospitals actively built diverse teams of employees and physicians and had integrated wards, and all our patients were treated equally regardless of race. At Kaiser Permanente, we’ve always believed that everyone has a right to thrive. We see a future where our members and the people in our communities experience more healthy years so they can live the lives they want — to learn, to work, to play, to love.

Dr. Ronald Copeland
Dr. Ronald Copeland
Senior Vice President of National Diversity & Inclusion Strategy & Policy and Chief Diversity & Inclusion Officer

Kaiser Permanente is committed to achieving equity and inclusion for all people. We must acknowledge racism as a public health issue and continue to help eradicate all forms of inequities and injustices that create and sustain preventable health disparities. As we talk about social determinants of health, systemic racism and social injustice must be accounted for in our vocabulary, consciousness, and intentional actions.

From the Company

Kaiser Permanente is committed to helping shape the future of healthcare. We are recognized as one of America’s leading healthcare providers and not-for-profit health plans.

Founded in 1945, Kaiser Permanente has a mission to provide high-quality, affordable healthcare services and to improve the health of our members and the communities we serve. We currently serve 12.2 million members in eight states and the District of Columbia.

Care for members and patients is focused on their total health and guided by their personal Permanente Medical Group physicians, specialists and team of caregivers. Our expert and caring medical teams are empowered and supported by industry-leading technology advances and tools for health promotion, disease prevention, state-of-the-art care delivery and world-class chronic disease management.

Kaiser Permanente is dedicated to care innovations, clinical research, health education and the support of community health. For more information, go to KP.org/Share.

Top 50 Ranking History

Top 50 Companies For Diversity20161