Cigna Study Shows Benefits of Integrated Care

Originally published at Cigna ranked No. 24 on The Fair360, formerly DiversityInc Top 50 Companies for Diversity list in 2022.


A study released by Cigna, a global health service company, finds that triple integration of medical, pharmacy and behavioral benefits resulted in lower health care costs for employers. Conducted by Aon plc, a leading global professional services firm, the Value of Integration Study shows that Cigna’s integrated employer clients saved $148 per member per year in 2021.

Using a similar study method, Cigna then evaluated the financial impact of engaging employees to participate in health improvement programs, such as wellness coaching. The results show even greater client savings for Cigna integrated employer clients, exceeding $1,400 per member per year.

In addition, Cigna found that when individuals with specific high-cost conditions and therapies were enrolled in a triple-integrated health plan and needed specialty medicines, the savings for the health plan were:

  • Nearly $9,000 per member per year, increasing to more than $11,000 per member when the specialty drug is for an inflammatory condition like rheumatoid arthritis; and
  • Almost $17,500 per year for members who took specialty drugs and have a confirmed depression diagnosis.

“Integrated benefits provide a real-time, connected platform that enables us to anticipate our customers’ unique health needs and support them as they make important health care decisions – driving lower costs over time,” said Katy Wong, Chief Pharmacy Officer, Cigna Pharmacy. “There is tremendous value for employers in having this holistic view across the continuum of care for their workforce. It produces significant savings on health care, which they can pass along to their employees, and it also improves the health of their workforce, which fuels productivity and business growth.”



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