U.S. Headquarters
McLean, VA
Financial Services
U.S. Employees
Richard Fairbank, CEO at Capital One
Richard D. Fairbank

“Diversity, inclusion and belonging are critical to who we are and essential to how we succeed, and we are committed to supporting and empowering all associates in their journey at Capital One.”

Kaitlin Haggerty, Capital One
Kaitlin Haggerty
Chief Diversity, Inclusion & Belonging Officer and Chief Human Resources Officer

“We have a longstanding commitment to make Capital One a great place to work, where associates of all backgrounds and identities thrive, and where customers and communities benefit from people who enjoy their work and focus on how best to serve others.”

From The Company

We’re deeply committed to growing the diversity of our talent and building a culture of belonging where everyone can thrive. We leverage our expertise and resources to build stronger, more inclusive teams and communities. In 2022, we:

  • Eliminated overdraft and non-sufficient funds fees for consumer banking customers.
  • Established a new Business Resource Group, &family, focused on associates’ caregiver needs.
  • Welcomed back DEI experts Dr. Johnnetta Cole and Howard Ross to discuss the lasting effects of the racial reckoning that unfolded in 2020.
  • Launched the Supplier Diversity Summit, a forum for education and networking.
  • Increased diverse supplier spend by $280 million to a total of $984 million spent (13.9% of procurable spend).
  • Hosted the inaugural Historically Black Colleges and Universities (HBCUs) and Hispanic-Serving Institutions (HSIs) Presidents’ Roundtable, engaging with leaders and deepening relationships to grow our presence at HBCUs and HSIs.
  • Unveiled Delaware State University (DSU) Riverfront, a $4.7 million facility donated to DSU, displaying the critical role public-private partnerships play in strengthening HBCU infrastructure and expanding graduates’ career pathways.