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Career Advice: Maxine Swayne – The Secret to Finding Fulfillment at Work

In this week’s installment of our Career Advice video series, Fair360’s Linda Bell interviewed Maxine Swayne, Chief Administrative Officer, Diversity, Equity & Inclusion at U.S. Bank (No. 11 on the Fair360 2023 Top 50 Companies for Diversity list). Swayne spoke about her work on corporate boards, the role of environmental, social and governance (ESG) in attracting and retaining talent and what gives her the most career fulfillment.

2024 Top 50 Companies

U.S. Bank

Rank 14

U.S. Bank earned the No. 14 spot on the 2024 Top 50 list. Diversity, equity and inclusion is an embedded component of the company’s business operations, supporting both employee well-being and financial security for historically disadvantaged communities.

Andy Cecere, President & CEO of US Bank
Andy Cecere
Chairman and CEO

As we incorporate Access Commitment across all of our business lines, we continue to listen, learn and evolve our work. We remain committed to providing access to financial education, career development and capital to all our communities. The work to create systemic change and equity is and will continue to be one of the top priorities at U.S. Bank.

Greg Cunningham
Greg Cunningham
Senior Executive Vice President and Chief Diversity Officer

I’m so excited about the work we are doing in DEI. When you center equity in all that you do, and you think of communities as asset-based communities and consider how customers want to understand possibilities and how you serve them, that is what inclusive growth looks like. It’s tying the DEI goals to the business goals and strategy. That’s how DEI becomes a catalyst for growth for the organization. Through that process, you gain innovation in product development, talent development, and your ability to serve all customers in a much more complete way.

From the Company

At U.S. Bank, our approach to diversity, equity and inclusion is unique, because we look at how diversity, equity and inclusion benefits all our stakeholders and operationalize it through every business line of our company. That includes consumer and business banking, corporate and commercial banking, payments, wealth management and investment services, as well as supporting areas such as workplace initiatives, community involvement and supplier development and diversity programs.

It’s been three years since U.S. Bank launched U.S. Bank Access Commitment®, its long-term approach to helping close the wealth gap for underserved communities, including communities of color. U.S. Bank began with a focus on the Black community because that is where the persistent economic U.S. Wealth gap is the largest (Federal Reserve, 2022). Then, in 2023, it expanded to include the Hispanic community.

In 2023, U.S. Bank focused on a set of initiatives to help individuals and families build wealth. Progress has been made and U.S. Bank is committed to continuing the work.

At U.S. Bank, we continue to expand our talent pipeline to increase representation of women at leadership levels and people of color at all levels. In 2023, 317 high-performing leaders completed leadership training through McKinsey Leadership Academy, up from 200 leaders in 2022 as we continue to expand opportunities for all employees.