First impressions matter. Onboarding is one of the most critical parts of the employee experience. It’s the first official interaction workers will have with their new employers.
Not only does an inclusive onboarding process positively impact employee satisfaction, retention, productivity and engagement, but it also contributes to a favorable employer brand. Yet, only 12% of employees believe their organization does a great job onboarding new employees, according to research from Gallup.
“The result of onboarding is that the individual is confident of their ability to succeed, has the tools and knowledge to enable them to succeed and that they’re engaged and driven to succeed,” says Doug Hammond, Division President, Randstad Inhouse Services at Randstad USA (No.16 on the Fair360 2023 Top 50 Companies for Diversity list). “If you don’t deliver on those three, you will fail.”