Ineffective leadership is one of the biggest drivers of declining profit margins, morale, productivity, worker retention and customer satisfaction.
The divide between what we expect from our leaders and how they perform is called the leadership accountability gap.
“Most often, it’s referring to the leadership components of their job versus executing technical priorities in their role,” says Jeramy Kaiman, Head of Professional at Lee Hecht Harrison (LHH) Recruitment Solutions. “That could be managing people, inspiring teams, addressing performance issues, culture building, talent and career development.”
